A DropPoint is a Windows Service that is installed on to a Windows server or workstation in order to enable Flowgear to access data sources that are not exposed to the Internet.
DropPoints facilitate communication of data between disparate data sources by creating an outbound connection into the Flowgear cloud. Because of this, it is usually not necessary to change firewall policy.
Supported Operating Systems:
Download the DropPoint using the links provided in the DropPoints Pane in the Console. After installation, launch the Flowgear DropPoint shortcut which is created in the Start Menu. Sign in using your Flowgear credentials, then select the Site you wish to register the DropPoint against. This is the only way a DropPoint can be registered. To de-register a DropPoint, select it in the DropPoints Pane and click the Deregister button.
The DropPoint identity is retained in a file on the machine it's installed on. When a virtual machine is cloned, the DropPoint on both the original and the clone will identify as the same DropPoint which will cause transactions to route unpredictably. To prevent this problem, follow these steps:
A 32bit version of the DropPoint is available to support integration with applications that run in a 32bit environment (eg. SYSPRO). In all other scenarios, the 64bit version should be used.
Flowgear DropPoints require access to Flowgear's REST API at https://api.flowgear.net.
Depending on where the DropPoint and Site are registered, other API endpoints may be accessed. To determine the endpoint needed for your Site, sign in to Flowgear and click on your Site name in the left-hand panel, then Edit this Site. Under the Pod label, look at the Pod number shown. For example, if you see Community (Pod 2), then the DropPoint needs to be able to connect to https://api.flowgear.net and https://api2.flowgear.net.
If the DropPoint is unable to connect to Flowgear, first check whether you are able to access one of these URL's in a browser from the same machine. Next, review the log file (located in %ProgramFiles%\Flowgear\Flowgear DropPoint or %ProgramFiles(x86)%\Flowgear\Flowgear DropPoint) to determine whether there is a connectivity issue.
If you are able to access the endpoint in a browser but the DropPoint is not able to, try running the DropPoint under a named user account. If this resolves the problem, consider whether a firewall could be blocking access based on user account.
As of V4, Flowgear DropPoints use WebSockets for communication and is secured over HTTPS. Additionally, all data is compressed and application-level transaction chunking and acknowledgement is applied enabling recovery of data when Internet connectivity has been disrupted.